Shipping policy
Shipping Policy
Last Updated: 7/3/2026
Loam Kiln is dedicated to making your shopping experience smooth from checkout to delivery, with shipping policies that are easy to understand. We're proud to offer free shipping on every order within the United States.
Where We Ship
This policy covers orders shipped within:
The United States
How Long Delivery Takes
Here's what to expect once you place an order:
- Order Handling: 1–2 business days. Once we process your order, it heads out with one of our shipping partners.
- Transit Time: 7–15 business days
- Total Estimated Delivery: 8–17 business days
Keep in mind these are estimates — actual delivery can shift due to circumstances beyond our control.
Our Shipping Partners
We work with trusted carriers to get your order to you within the United States, including:
- USPS
- UPS
- FedEx
Shipping Costs
- Free Shipping: Every order shipped within the United States ships free — no minimum purchase required.
Running Into a Delivery Problem?
If your package is delayed, lost, or something else has gone wrong, reach out to our customer service team right away. We'll work with you to get it sorted.
Tracking Your Package
As soon as your order ships, you'll get an email with your tracking number so you can follow its progress.
Policy Updates
This Shipping Policy may be updated from time to time. Changes will appear here with a new "Last Updated" date. Using our site after updates means you accept the revised policy.
Have Questions?
Visit our FAQ page or reach out to our support team.
Contact Us
Store Address: 4687 Wayne memorial Drive, Goldsboro North Carolina 27534, Untied States
Store Email: info@LoamKiln.com
Store Phone: +15555555555
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (EST)
We do our best to reply to your e-mail within 1–2 business days.